top of page
-
What is the finish of your products?All our 3D printed products have a matte finish. The back side of the products have marks where the manufacturing supports have been removed. These don't affect the function of the products however you can use a fine sandpaper to get a smooth finish if so desired.
-
What are your products made out of?Our 3D printed components are made out of a range of photopolymers (resin) on an SLA 3D printer.
-
Can your products be painted?Yes you can! We strongly recommend to use a primer first before painting. Please note that adding paint to our products could cause axle and pin holes to become too tight. We cannot accept returns on any painted or altered items.
-
Do you offer custom orders for items other than wheels and rods?Yes, we can design and create other custom elements to complement your LEGO Train MOCs. Just contact us at brecklandbricks@gmail.com to let us know your requirements and we can provide you with a quote.
-
Do you ship Internationally?Yes, we have added International Shipping to our Website.
-
What packaging do you use?All products are transported in plastic bags with bubble wrap. For orders with rods they will be shipped in a cardboard box to provide more protections. We try to reusue packaging where possible to help us reduce waste.
-
Do you accept returns?Yes, for standard orders you have 14 days to contact us at brecklandbricks@gmail.com to arrange a return. You then have 14 days to then return your order to us at your expense if you wish to recieve a refund. For custom orders we only accept returns if the product is faulty. You will need to provide proof of the fault to brecklandbricks@gmail.com and then we will arrange a return. For more information please see our returns policy.
-
Do you accept Cancellations?We will accept cancellations for standard orders providing that the products have not yet been produced. With custom orders, we can only accept cancellations if the design process has not started. If you wish to cancel your order please contact us at brecklandbricks@gmail.com. You will need to provide us with your order number so that this can be processed.
bottom of page